The Influence of Brand Image, Memorable Tourism Experiences, Service Quality on Revisiting Intention in Tourism, and Hospitality Industry in Samarinda
This study aims to analyse and explain the effect of Brand Image, Memorable Tourism Experiences, and Service Quality on Revisiting Intention. The population in this study were visitors who at least visited two or more times to the Grand Sawit Hotel in Samarinda. The sample selection technique used nonprobability sampling, namely the Likert scale method with a sample size of 105 respondents. Data collection techniques using questionnaires. Analysis is used using Partial Least Square (PLS) with the SmartPLS version 0.3 application. The results of this study indicate that the influence of Brand Image has a positive and significant effect on Revisiting Intention; The influence of Memorable Tourism Experiences has a positive and significant effect on Revisiting Intention; The influence of Service Quality has a positive and non-significant effect on Revisiting Intention. This study shows how important it is to include brand image, memorable tourism experiences and service quality in increasing return visits which should be viewed as important aspects of marketing strategies aimed at improving brand image, memorable tourism experiences and service quality.
Ketersediaan
Detail Information
Judul | The Influence of Brand Image, Memorable Tourism Experiences, Service Quality on Revisiting Intention in Tourism, and Hospitality Industry in Samarinda |
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Pengarang | Aji Sophia Azzahra - Personal Name |
No. Panggil | SKRIPSI AJI t 2024 |
Subyek | service quality brand image Memorable Tourism Experiences Revisiting Intention |
Bahasa | English |
Tempat Terbit | Universitas Mulawarman |
Tahun Terbit | 2024 |
Penerbit | Fakultas Ekonomi dan Bisnis |
Jurusan | Manajemen |
Lampiran Berkas | LOADING LIST... |
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