Abstrak
Penelitian diangkat karena perkembangan dunia lingkup objek penelitian yang dipilih, dimana layanan GO-JEK mampu memberikan dampak ekonomi Indonesia. Serapan tenaga kerja yang harus terganggu akibat pandemi global kemudian meningkatkan urgensi atas pentingnya pengawasan tingkat kinerja dan well-being para mitra driver sebagai objek dari penelitian ini layak untuk diperhatikan. Penelitian ini berfokus pada pembuktian pengaruh beban kerja, reward, dan kepuasan kerja terhadap kinerja mitra driver. Penelitian ini merupakan penelitian kualitatif yang dikonversi ke skala kuantitatif dengan driver GO-JEK Kota Samarinda sebagai objek. Sampel penelitian ini sebanyak 97 responden dengan menggunakan analisis jalur, penelitian ini menguji 3 hipotesis. Hasil menunjukkan bahwa beban kerja tak dapat berpengaruh terhadap kinerja mitra driver, kemudian reward mampu berpengaruh signifikan terhadap kinerja, dan yang terakhir kepuasan kerja mampu mempengaruhi kinerja mitra driver GO-JEK domisili Kota Samarinda.

Abstract
The research was raised due to the development of the world in the scope of the chosen object of research, where GO-JEK services are able to have an impact on the Indonesian economy. The labor absorption that must be disrupted due to the global pandemic then increases the urgency of the importance of monitoring the level of performance and well-being of driver partners as the object of this research is worthy of attention. This research focuses on proving the influence of workload, rewards, and job satisfaction on the performance of driver partners. This research is a qualitative study converted to a quantitative scale with GO-JEK drivers in Samarinda City as the object. The sample of this study was 97 respondents using path analysis, this study tested 3 hypotheses. The results show that workload cannot affect the performance of driver partners, then rewards are able to have a significant effect on performance, and finally job satisfaction is able to influence the performance of GO-JEK driver partners domiciled in Samarinda City.